She called back and said that I’m not an authorized name on the GCI account — which is a little freaking bewildering, because I think I set /up/ our local service with GCI — and so she apparently can’t do anything. Or something. :P
puc
I just spoke with Agnes, a very nice woman at the RCA, who said that ACS has two customer queues, one of which is for ACS customers and which has a 24-48 hour turnaround, and the other of which is for GCI and which has a 3-4 week turnaround and a 1600 person waiting list. She said that the Public Utilities Commission is aware of this and that they’re investigating to see what the problem is, and that part of the problem is the fact that all the rules and…
stupid phones
Mom suggested I call the FCC. The FCC’s phone tree told me to call my state Public Utilities Commission (Harold told me to do that yesterday. Harold was right.). My Public Utilities Commission changed its name to the Regulatory Commission of Alaska, and I’d like to know how the hell I was supposed to know that without the internet? Well, ok, I’d have eventually called the phone directory and /probably/ they’d have it listed under both names although the phone book doesn’t, but still. Fnrt. Anyway, waiting til after lunch…
phone bastards
So the phone company says it’s going to take four to six _weeks_ to get our phone transferred over. I called ACS, the big phone company up here. They said if I called GCI and cancelled my account and the switch with them, and called ACS back, that they could have my phone switched on ‘probably the same day’. See, ACS owns all the hard-wired lines. GCI is renting some of them. Because of deregulation, or something, GCI doesn’t have to pay ACS for maintenance of the lines or for…
YAY!
YAY! It’s STOPPED RAINING! Also, my back doesn’t seem to be any worse for the wear, which is a big plus. Now I have to go clean up the dog food that the bad, bad *bad* cats spilled all over the hallway. *Bad* cats.